FAQ

Can I pick a specific serial number for my pen?

No, serial numbers cannot be specified and are released in random order.

Do you offer engraving / customization?

Not at the moment.

I would like to gift an Elaa pen, can I include a message?

Yes, each pen comes with a gifting card that you can write your message on. If you are purchasing the pen as a gift and sending it directly to the recipient please inform us and we will include your message in the box before shipping.

Do you offer refunds

Currently, we do not offer refunds on orders. Please refer to our return and exchange policy.

What does Elaa mean?

Elaa (Arabic) إلـــى

proposition
to - toward; till or that, so, for.
verb
as far as ; till ; until ; up to

Elää (Finnish)

(intransitive) To live, be alive

Who is Elaa's founder?

Elaa was founded by a creative worker with an interest in writing instruments, among other things.